Streaming

No matter where they are, your loved ones can still be part of your celebration. Our streaming service lets friends and family tune into your moment from anywhere – whether at home, on the move, or across the globe.

With our specialist technology, we can Live Stream your ceremony and record it for viewing up to 28 days afterwards, giving you and your loved ones the chance to experience your moment again.

Make sure they don’t miss a moment

With our audio-visual expertise, we make it effortless for everyone to feel included in your big day by capturing the moment and the best experience for remote viewers.

  • Clear view of the ceremony via the live stream.

  • Watch from any browser at any place around the world.

  • Unique login details and a secure link, ensuring your event is only shared with those you want to share it with.

  • Watch the recording again with On Demand and even have the option to order a download link or a Keepsake to cherish forever.

Please note that when you order a Live Stream through your venue, your Arranger will provide you with secure log-in details that you can then forward on to your friends and family.

Frequently asked questions

  • Once a Live & On Demand streaming service is booked by your venue, they will receive a secure link and log in details for your service and forward them on to you.

    From this point, you can share the details with who you like, and on the day of the event, this link will lead to a secure webpage where the event will be live-streamed.

    Next, your On Demand video will be tidied up by our media team, reuploaded then made available within two to three working days after the service on the same link and password, where it will be available to watch for a further 28 days. Your venue will be notified when the video becomes available to watch.

    Please note: We recommend that you and your virtual guests test the log in details before the day of the service to make sure you can access the stream. Before the time of the service, there will be a test stream available to make sure it works.

  • Viewers can only ever log in with the exact username and password we email to the venue. If this is not working for any reason, please let your venue know.

    We take privacy very seriously, so we never give out log in details over the phone, or to members of the public.

  • For a downloadable copy of the service, let your Arranger know that this is what you would like. They can select this option upon booking, and once the edited ceremony is online, they will automatically receive the download link by email to be forwarded to you.  
     
    Don’t worry, if you did not ask for this option when you first ordered Live & On Demand, just ask your Arranger to order it up to 28 days after the service. 

  • Yes, we record every ceremony. So not only can you order a copy of the ceremony after it has happened as a Keepsake, but anyone at home experiencing technical difficulties can watch our back-up of the service online.

    These can be requested for up to 90 days after the service, even if no stream was ordered beforehand.

  • After the Live service has streamed, we fine-tune each video to offer the best possible experience. This includes setting the start and end time for every recording, so there’s no waiting around for the ceremony to start.

    We also quality-check that the audio and video meet our high standards. If we don’t think the recording is up to standard, we’ll do what we can to manually improve the audio or video before it goes back online (although please be aware that some issues may be outside our reasonable control).